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by Mark Stickdorn : This is Service Design Thinking: Basics-Tools-Cases

ISBN : # | Date : 2012-12-20

Description :

PDF-d1e2f | This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about i… This is Service Design Thinking: Basics-Tools-Cases


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This is Service Design Thinking: Basics-Tools-Cases by by Mark Stickdorn

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by Ian H. Gordon : Competitor Targeting: Winning the Battle for Market and Customer Share

ISBN : #0471644102 | Date : 2001-11-29

Description :

PDF-74c68 | Powerful weapons for waging and winning the business war Most books on competitive intelligence are full of vague theoretical constructs regarding information gathering and storage. This book, on the other hand, gets right down to the nitty-gritty, with proven techniques for identifying and laying waste to a company’s most serious competitors. Readers learn why going on the offensive rather than j… Competitor Targeting: Winning the Battle for Market and Customer Share


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[Pub.29pqh] Competitor Targeting: Winning the Battle for Market and Customer Share PDF | by Ian H. Gordon


Competitor Targeting: Winning the Battle for Market and Customer Share by by Ian H. Gordon

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Summary: Treasure Hunt: Review and Analysis of Silverstein’s Book PDF




by Businessnews Publishing : Summary: Treasure Hunt: Review and Analysis of Silverstein’s Book

ISBN : #2511049074 | Date : 2016-09-14

Description :

PDF-ebf39 | The must-read summary of Michael Silverstein’s book: “Treasure Hunt: Inside the Mind of the New Consumer”.This complete summary of the ideas from Michael Silverstein’s book “Treasure Hunt” shows how middle-class consumers now have far more tools available to help them make decisions about the products and services they choose to buy. Many are embarking on a personal “treasure hunt” to come up … Summary: Treasure Hunt: Review and Analysis of Silverstein’s Book


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[Pub.75tsf] Summary: Treasure Hunt: Review and Analysis of Silverstein’s Book PDF | by Businessnews Publishing


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Strategische Kundenanalyse in mittelgroßen Familienunternehmen: Eine Analyse in der Automobilzulieferindustrie (German Edition) PDF




by Henny Lena Holzhauser : Strategische Kundenanalyse in mittelgroßen Familienunternehmen: Eine Analyse in der Automobilzulieferindustrie (German Edition)

ISBN : #3658114630 | Date : 2015-10-09

Description :

PDF-b55bf | Henny Lena Holzhauser analysiert die Gründe, warum mittelgroße Familienunternehmen Strategische Managementkonzepte nicht verwenden, welche Anlässe zu einer Anwendung führen können und welche Besonderheiten bei der Entwicklung von Konzepten beachtet werden müssen. Der Fokus liegt auf dem Kern des Erfolges: Den Kunden. Im Kontext vergangener Erfolge und dem Durchleben von Unternehmenskrisen en… Strategische Kundenanalyse in mittelgroßen Familienunternehmen: Eine Analyse in der Automobilzulieferindustrie (German Edition)


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[Pub.72rmd] Strategische Kundenanalyse in mittelgroßen Familienunternehmen: Eine Analyse in der Automobilzulieferindustrie (German Edition) PDF | by Henny Lena Holzhauser


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by Noel Turnbull : The Millennium Edge: Prospering with Generation Mm

ISBN : #1864482370 | Date : 1996-11-01

Description :

PDF-2e130 | The year 2000 is not just the year after 1999. Millennarianism and its attendant psychological forces of change and insecurity, is already taking hold of our communities and businesses. Just like it did 1000 years ago. Amidst this uncertainty emerges Generation MM – the first generation to live more of their lives in the year 2000 and beyond, than in the 20th century. Generation MM has the educati… The Millennium Edge: Prospering with Generation Mm


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The Millennium Edge: Prospering with Generation Mm by by Noel Turnbull

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The Master Marketer: How to Combine Tried and Tested Techniques with the Latest Ideas to Achieve Spectacular Marketing Success PDF




by Christopher Ryan : The Master Marketer: How to Combine Tried and Tested Techniques with the Latest Ideas to Achieve Spectacular Marketing Success

ISBN : #074941233X | Date : 1994-05-30

Description :

PDF-2b80e | Presents a series of tested marketing strategies and radical new techniques that aim to allow companies to outpace their competitors. The text enables readers to choose marketing weapons best suited to their individual needs. Worksheets are used to plan and implement marketing campaigns…. The Master Marketer: How to Combine Tried and Tested Techniques with the Latest Ideas to Achieve Spectacular Marketing Success


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Global Perspectives Marketing 21st Century PDF 237bde0c7

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Global Perspectives in Marketing for the 21st Century: Proceedings of the 1999 World Marketing Congress (Developments in Marketing Science: Proceedings of the Academy of Marketing Science) PDF




: Global Perspectives in Marketing for the 21st Century: Proceedings of the 1999 World Marketing Congress (Developments in Marketing Science: Proceedings of the Academy of Marketing Science)

ISBN : #3319386972 | Date : 2016-12-16

Description :

PDF-5380f | This volume includes the full proceedings from the 1999 World Marketing Congress held in Qawra, Malta with the theme Global Perspectives in Marketing for the 21st Century. The focus of the conference and the enclosed papers is on marketing thought and practices from a global perspective. This volume resents papers on various topics including marketing management, marketing strategy, and consumer b… Global Perspectives in Marketing for the 21st Century: Proceedings of the 1999 World Marketing Congress (Developments in Marketing Science: Proceedings of the Academy of Marketing Science)


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Surviving Rough Economy Essential Businesses PDF 39a720f5e

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Surviving a Rough Economy: An Essential Guide for Businesses PDF




by Jez Hunt : Surviving a Rough Economy: An Essential Guide for Businesses

ISBN : #095620600X | Date : 2009-03-23

Description :

PDF-f4abb | … Surviving a Rough Economy: An Essential Guide for Businesses


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Surviving a Rough Economy: An Essential Guide for Businesses by by Jez Hunt

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The Last Mile: Creating Social and Economic Value from Behavioral Insights (Rotman-UTP Publishing) PDF




by Dilip Soman : The Last Mile: Creating Social and Economic Value from Behavioral Insights (Rotman-UTP Publishing)

ISBN : #1442650435 | Date : 2015-08-07

Description :

PDF-88c1e | Most organizations spend much of their effort on the start of the value creation process: namely, creating a strategy, developing new products or services, and analyzing the market. They pay a lot less attention to the end: the crucial “last mile” where consumers come to their website, store, or sales representatives and make a choice.In The Last Mile, Dilip Soman shows how to use insights fro… The Last Mile: Creating Social and Economic Value from Behavioral Insights (Rotman-UTP Publishing)


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[Pub.18rmY] The Last Mile: Creating Social and Economic Value from Behavioral Insights (Rotman-UTP Publishing) PDF | by Dilip Soman


The Last Mile: Creating Social and Economic Value from Behavioral Insights (Rotman-UTP Publishing) by by Dilip Soman

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Everyone’s a Critic: Winning Customers in a Review-Driven World PDF




by Bill Tancer : Everyone’s a Critic: Winning Customers in a Review-Driven World

ISBN : #1591846382 | Date : 2014-10-16

Description :

PDF-1b315 | More than 70% of customers consult online reviews and take them very seriously. A disgruntled customer on Yelp might have more clout than a guidebook, magazine, or newspaper. This review-driven marketplace terrifies many businesses. But some have learnt to navigate and profit from customer reviews. Bill Tancer takes readers on a fascinating journey inside that world, to find out why one Los Ange… Everyone’s a Critic: Winning Customers in a Review-Driven World


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Everyone’s a Critic: Winning Customers in a Review-Driven World by by Bill Tancer

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Strategic Market Management David Aaker Ebook PDF 5526df3a1

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Strategic Market Management: European Edition PDF




by David A. Aaker : Strategic Market Management: European Edition

ISBN : # | Date : 2012-12-14

Description :

PDF-d4c57 | The European edition of Strategic Market Management has been prepared with the objective of taking David Aaker’s outstanding and well-established textbook and presenting it to a European audience. It retains the culture of the original text, to maintain its accessibility and continue its emphasis on practical action. It has also kept the compactness, which has made it so popular with graduate an… Strategic Market Management: European Edition


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[Pub.13CyM] Strategic Market Management: European Edition PDF | by David A. Aaker


Strategic Market Management: European Edition by by David A. Aaker

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Selling in a New Market Space: Getting Customers to Buy Your Innovative and Disruptive Products (Marketing/Sales/Adv & Promo) PDF




by Brian C. Burns : Selling in a New Market Space: Getting Customers to Buy Your Innovative and Disruptive Products (Marketing/Sales/Adv & Promo)

ISBN : #9780071636100 | Date : 2009-12-09

Description :

PDF-34bef | Create new markets for your innovative offering using the field-proven Maverick Method! Developing an innovative product that breaks all the rules of the market is the first step to success in today’s economy. Now, how do you get it organizations to purchase it? Selling in a New Market Space reveals the sales secrets of the companies that have taken their “disruptive innovation” offerings… Selling in a New Market Space: Getting Customers to Buy Your Innovative and Disruptive Products (Marketing/Sales/Adv & Promo)


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Everydata: The Misinformation Hidden in the Little Data You Consume Every Day PDF




by John H. Johnson : Everydata: The Misinformation Hidden in the Little Data You Consume Every Day

ISBN : #1629561010 | Date : 2016-04-28

Description :

PDF-2ffb4 | While everyone is talking about “big data,” the truth is that understanding the “little data”–the stats that underlie newspaper headlines, stock reports, weather forecasts, and so on–is what helps you make smarter decisions at work, at home, and in every aspect of your life. The average person consumes approximately 30 gigabytes of data every single day, but has no idea how to interpret it corre… Everydata: The Misinformation Hidden in the Little Data You Consume Every Day


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YouTube Marketing Power: How to Use Video to Find More Prospects, Launch Your Products, and Reach a Massive Audience (Business Books) PDF




by Jason G. Miles : YouTube Marketing Power: How to Use Video to Find More Prospects, Launch Your Products, and Reach a Massive Audience (Business Books)

ISBN : #0071830545 | Date : 2013-12-31

Description :

PDF-39e19 | YouTube is one of the world’s most popular websites–which makes it one of the best marketing tools on the planet. Jason G. Miles, the author of Pinterest Power and Instagram Power, shows you how to get up and running on YouTube and offers best practices for using it to drive traffic to websites to increase sales. YouTube Marketing Power provides expert tips on how to design a powerful YouTube str… YouTube Marketing Power: How to Use Video to Find More Prospects, Launch Your Products, and Reach a Massive Audience (Business Books)


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SPIN Selling PDF




by Neil Rackham : SPIN Selling

ISBN : #0070511136 | Date : 1988-05-01

Description :

PDF-80000 | Written by Neil Rackham, former president and founder of Huthwaite corporation, SPIN Selling is essential reading for anyone involved in selling or managing a sales force. Unquestionably the best-documented account of sales success ever collected and the result of the Huthwaite corporation’s massive 12-year, $1-million dollar research into effective sales performance, this groundbreaking resource … SPIN Selling


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